Starfish for Staff

Starfish is currently available for use by academic advisors, career services staff, learning support staff, peer advising/mentoring professionals, student affairs staff, and some student services staff. Starfish is not currently available for use in the instructional (course-related) context.

Eligible staff can gain access to Starfish in one of two ways:

1. Having at least one assigned advisee in SIS. This will automatically provision you with a user account in Starfish, and you will be given both the Assigned Advisor and General Advisor roles.
2. Manual provisioning. If you don’t have assigned advisees in SIS but still need to use Starfish, please fill out this form. If it is determined that you have a viable use case, we will work with you to manually provision a Starfish role and user account. This may require discussion with others in your unit if your unit is not currently set up with a service (unit entity) or services in Starfish.

For students to schedule with you, you must have a Starfish account, be provisioned with a staff role, and be associated with a service profile. A service profile is a landing page for your unit that contains a list of members, a general overview, and other information like location and hours. You can be a member of as many service profiles as needed. 

Tip: You can see which service profiles you’re associated with by pulling up your individual profile (Open the Navigation Menu, select Services or My Success Network, and search your name). If you don’t come up, that probably means you’re not part of a service profile yet.

Service profiles are assigned when you request a new Starfish account through the New User Form and specify the service profiles you need to be a part of. If you did not specify any service profile, you may not currently be assigned to any. Only Starfish administrators can edit the content and the members on a service profile, so please fill out the Update Starfish Service Profile form if you need to be added to a service profile. 

It’s not necessary to be a member of a service profile unless you personally meet with students. Administrative staff who manage other’s calendars don’t have to be student-facing, and therefore are not usually included in service profiles.

Once you’re part of a service profile you can create office hour availability, which will allow students to schedule appointments with you!